Our process
From first call to ongoing care — simple, human, and thoughtful.
We handle the complexity so that patients and their people can focus on healing.
- 01
Receive referral
Referrals come in through our online form, phone, or fax. We accept from families, facilities, and clinicians.
- 02
Verify insurance
We confirm Medicare or commercial benefits before any visit — no surprises for the patient or family.
- 03
Contact patient or family
A care coordinator reaches out to introduce ElderBloom and schedule the initial evaluation.
- 04
Schedule evaluation
The first visit is a warm, unhurried in-person assessment at the patient's home or care community.
- 05
Begin therapy
A dedicated licensed clinician begins ongoing sessions — typically weekly or biweekly.
- 06
Ongoing communication
We stay in close contact with families and care teams throughout the course of care.